We guarantee that every product we sell will be as pictured and described and will be free from defects. If you receive an item that does meet not this guarantee, we will issue you a full refund or provide a replacement.
7-Day Return Policy (from date of receipt)

Our online platform offers our full range of products and we will endeavor to provide the same high level of delivery service and customer support as always, along with our free & easy returns policy.

To return the products:

• It’s essential that the product is shipped in compliance with the terms and conditions outlined in the return policy.
• Please note:
  We are unable to accept returned garments that have been worn, washed, or have had labels and tags removed.
• Exchanges are possible for an alternate color or size. This is subject to availability and a refund will be processed if we aren’t able to fulfill your exchange request.
• Bodysuits and swimsuits must be returned with the original hygienic protective strip still intact.
• Panties, and lingerie sets that include a panty are final sale and not eligible for return.

Still can’t find the answer to your query? Don’t hesitate to get in touch with us! Just drop us your message at hello@hauteclan.com